GMW 14698 Scratch Resistance of Organic Coatings and Self-Adhesive Films

GMW 14698 Scratch Resistance of Organic Coatings and Self-Adhesive Films

Developed by General Motors Worldwide (GMW), the “GMW 14698 Scratch Resistance of Organic Coatings and Self-Adhesive Films” standard is an engineering testing standard used to evaluate the scratch resistance of organic coatings and self-adhesive films applied to metal or polymer surfaces. This standard is particularly applicable to automotive interior and exterior components where maintaining surface appearance and durability is important.

GMW 14698 Scratch Resistance of Organic Coatings and Self-Adhesive Films

The primary purpose of the GMW 14698 standard is to determine how well a coated or film-covered surface resists scratching under specified test conditions. In automobiles, surfaces can be scratched for the following reasons:

  • Fingernails and hard objects
  • Tools used during assembly
  • Passenger contact
  • Cleaning equipment
  • Proximal components
  • Handling during production
  • Normal vehicle use

A surface may remain structurally functional after being scratched, but it may develop visible marks, gloss changes, or other cosmetic defects. Therefore, scratch resistance is a crucial part of automotive surface quality control. The GMW 14698 standard applies to single or multi-layer systems on metallic or polymeric substrates, as well as self-adhesive films.

Typical applications of this standard include coated or film-coated automotive components such as:

  • Interior trim panels
  • Instrument panel components
  • Door trim
  • Center consoles
  • Decorative flooring
  • Coated plastic components
  • Painted metal components
  • Decorative films
  • Self-adhesive films
  • Other coated polymeric or metallic surfaces

Therefore, this test is particularly useful for components where visual appearance is an important quality requirement.

The GMW 14698 standard uses a controlled scratching process to create a defined mark on the test surface. The resulting scratch is then evaluated to determine the material's resistance to scratching. A commonly used configuration is the multi-finger/five-finger boot test, where multiple boot inserts can be loaded with varying forces. Equipment used for the GMW 14698 standard is commercially available, featuring tungsten carbide boot inserts and specified loading arrangements. The aim is not simply to determine whether a scratch exists, but to determine how the surface responds to a controlled mechanical attack.

It is useful to distinguish between scratch resistance and abrasion resistance. A scratch is a more visible surface damage that can involve penetration or permanent deformation of the coating or substrate. Abrasion, on the other hand, is generally a shallower or less severe surface alteration, but can still be quite visible as it changes the surface appearance. Both are important for automotive components. A material can have good resistance to deep scratches while still showing visible surface scratches.

The GMW 14698 standard includes multiple test methods instead of being limited to a single scratch test configuration:

  • Method A Hardness test pen/nail scratch method: Determines the scratch resistance of a coating or self-adhesive film using a specific scratching tool. This method is a relatively simple, manual scratch assessment method. The surface is scratched with a specific tool under defined conditions, and the resulting mark is evaluated. It is particularly suitable for:
    • Organic coatings
    • Painted surfaces
    • Self-adhesive films / foils
    • Automotive decorative surfaces
  • Method B Five-arm/five-finger scratch test: Evaluates scratch resistance using several independently loaded scratch fingers. This is arguably the best-known GMW 14698 method. It uses a five-finger scratch tester with independently loaded arms. Each finger applies a controlled force to the sample, while the sample or scratch assembly moves linearly. A typical commercial configuration includes:
    • Five scratched fingers
    • 1,0 mm hemispherical scratching tips
    • Adjustable sample holder
    • Defined load weights
    • Linear sample motion

This method is particularly useful for comparing automotive plastics, painted, and coated surfaces.

  • Method C Additional scratch method: Used for specific coating/film applications and evaluation requirements.

The GMW 14698 standard is important because automotive surfaces are subjected to repeated mechanical contact throughout their lifespan. A coating that provides poor scratch resistance can lead to:

  • Unsightly appearance: The scratches become noticeable to passengers in the vehicle.
  • Customer dissatisfaction: Visible surface damage can be interpreted as poor quality.
  • Premature coating deterioration: Repeated scratches can gradually damage the surface.
  • Manufacturing issues: Components may be damaged during assembly or shipping.
  • Material selection issues: Different coatings and films can be objectively compared.
  • Warranty risks: Poor surface durability may lead to complaints about appearance.

Therefore, scratch testing is a crucial part of automotive material verification, supplier qualification, and quality control.

The GMW 14698 standard belongs to a broader family of automotive surface durability tests. For example,

  • GMW 14698 Scratch resistance of organic coatings and self-adhesive films.
  • GMN 3943 Scratch and abrasion resistance of plastics (replaced by GMW 14698 standard for new programs)
  • GMW 14688 Scratch resistance test of automotive surfaces/materials.
  • Ford FLTM BO 162-01 Scratch and abrasion resistant.
  • Ford FLTM BN 108-13 Previous Ford scratch resistance procedure
  • BMW GS 97034 Automotive surface scratch testing.
  • VW PV 3952 Surface scratch resistance

The GMW 14698 standard is also listed among the automotive coating hardness/wear methods referenced in the ISO/TR 21555 standard, which provides an overview of methods for evaluating coating hardness and wear resistance.

For automotive interiors, scratch resistance is particularly important because components are frequently touched or handled. Examples include:

  • Door handles and surrounding trim
  • Center console surfaces
  • Instrument panel decorative surfaces
  • Key circles
  • glove compartment areas
  • Upholstery for seats
  • Decorative films

A material that looks perfect when new may not retain its appearance after repeated contact. The GMW 14698 standard provides a standardized method for evaluating this aspect of surface durability.

In conclusion, the GMW 14698 standard includes a test procedure designed to evaluate the scratch resistance of coated metallic or polymeric surfaces and self-adhesive films. Its importance extends beyond simply measuring whether a surface can be scratched. The test supports material selection, coating development, supplier qualification, manufacturing quality control, and automotive appearance durability.

This standard is also historically significant because it replaced the GMN 3943 standard for new General Motors programs and integrated the assessment of scratch resistance into the newer GMW procedure.

For many years, our organization, with its competent and experienced staff, has been understanding the needs of its clients, providing the advanced testing services they require, and assisting them in the establishment, implementation, and improvement of management systems. Within this framework, we also provide testing services in accordance with the GMW 14698 standard.

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